If you would like to exchange your item for a different size and/or color, you will have to submit a RETURN REQUEST no later than 7 days after receiving your items. This includes all holiday sales, promotions, Mystery Boxes (8 pieces for $200), Mystery Bags (4 pieces for $100), and discounted items of any kind.ĭue to high demand, we are not able to provide exchanges. The Kyra Danaya Collection is not responsible for packages that are not received and can not be tracked.Īll items on sale are final sale and can not be returned for a store credit, no exceptions. It is recommend that all returns be sent via a traceable carrier so that it can be tracked. If you submit your return request after 7 days of receiving your item, your return request/store credit will not be honored.
If tags are removed or the item is not in the original condition that it was sent (signs of wear), your return will not be honored.
All items must be unworn, unwashed, and unused. If your package is not sent back within 7 days after your return request has been approved, we have the right to deny your package. The customer is responsible for the cost of shipping the item back for return.
Once your return request is approved (please allow up to two, non-holiday, business days), you have 7 days return your package. If you are not happy with your purchase, you have up to 7 days after you receive your item to submit a RETURN REQUEST. No refunds will be provided, only store credits.
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